Hosted PBX (Business VoIP) Solution

This high-performance, no-maintenance Hosted PBX phone system gives your small business the edge.

Alpha Telecom Services, with Claricom Solutions, provides Hosted Voice over IP PBX service that works harder and smarter to meet your unique needs. It's a complete solution that includes your choice of business class connectivity, employee calling plans, long distance options, phones, and many key IP features for mobility and productivity.

The Hosted IP PBX phone system, provided through Claricom Solutions, will give you unprecedented power and flexibility with significant cost savings – and we stand behind our service with customer support that's intelligent and empowered to help you.

Here's how Hosted VoIP PBX phone system helps you take control of your phone service:
> There is less equipment on site
> Configuration and changes are completed remotely, no expensive site visits
> You can manage many of the day to day changes using your web interface
> Flat rate calling to all of Canada and the USA eliminates Long Distance.
> You share one infrastructure for voice and data, less installation effort
> Your warranty lasts as long as you use the hosted service
> Features such as emailing and cell phone integration mean less lost calls and
   quicker responses
> Remote offices can be fully integrated with the head office, one receptionist can
   serve several locations.
> On the road, you can check you voice mails anywhere you have access to the internet
> Calls can be redirected on the fly, either manually or from a pre-determined schedule
> Every Months bill is the same, no hidden charges, no expensive service fees
> Need more lines or telephone sets, work is completed the same day if required, possibly
   without a site visit

Speak with our Business Solution Consultants at 905-204-6970 and get a free assessment.

2. The Snom 300 telephone set, you can upgrade to the Snom 320, 360, 370 for a small fee.

5. We can provide data Cat5e or Cat 6 wiring if required, at an additional cost.

Example: An office with 6 employees will have 6 telephone sets, and line appearance for 4 CLID lines. It will have full PBX key system features, including paging, voice call, hold, MOH, voicemail, auto-attendant, intercom, DND, call forwarding, conference calling, and more, for only $180.00 per month. Telephone sets, free local number, and NA long distance calls are included in the above cost. No other hidden fees. And 100% money back guarantee, if you are not happy with the service!!

Claricom Hosted IP PBX phone system is installed and serviced thru Alpha Telecom Services.

Hosted IP-PBX gives businesses of all sizes the most productive phone system calling features traditionally available to only the largest enterprises. No in-house systems or software to buy, manage and maintain is require for the phone system to work.

Our hosted IP-PBX is a superior alternative that any others based IP PBX system. It delivers a productive set of business-grade calling features and integrates all your local, long distance and Internet access services over a single network connection. This way, you can take advantage of all the calling features anywhere in the world.

Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate line for every office employee or workstation, which saves money. But the implementation and ongoing maintenance of an VOIP PBX system requires a type of expertise that your IT staff may not have. And if you go with a commercial product, the up-front costs for the hardware and software may be high. One alternative is to use Claricom hosted IP PBX service.
A big advantage of using Claricom hosted service is that you don't have to make the initial capital investment in expensive equipment. Further, you don't need anyone on staff to maintain and troubleshoot it. All of the equipment is managed at the Claricom data site in downtown Toronto. Our Hosted PBX phone system services the entire GTA area, including Toronto, Mississauga, Oakville, Brampton, Concord, Richmond Hill, Markham, Pickering, and Oshawa.

Question: Can you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for separate lines?
ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for separate lines.
Snom 320 ip phone, Snom320 sip phone for Hosted PBX solution

Snom 320 ip phone, Snom320 sip phone for Hosted PBX solution

Calling Features:

Three year warranty
installation and training
State-of-the-art Snom 300,Snom 320,Snom 360 and 370 digital phones
Voice mail
Auto attendant
Music on hold
North American local calling
Features such as voice message emailing and cell phone integration mean fewer lost calls and quicker responses
Never miss a return call. Our on line call detail reporting gives you the information you and your staff need to help manage your business more efficiently/effectively
Manage your own phone system with our web interface
Over 30 standard features included with every system. Visit http://www.claricomsolutions.com/pricing/index.html to see a complete list of the standard features.

Conference mixer
Instant conference
Conference scheduler with e-mail invitation
Extensions
Paging Groups
Hunt Groups
Agent Groups
Outbound Call Authentication
IVR Nodes
Service Flags

Voicemail System

Private and shared voicemail
Voicemail notification through e-mail
Message Waiting Indication (MWI)
Voicemail commenting
Support for external voicemail system (e.g. Microsoft Exchange ™)

Waiting Queues

Recording of up to ten announcements
Music on hold mixing with announcements
Agent recovery time
Call pickup from queue
Call escalation
Day/night mode, holidays
Web based queue status display

Hunt Groups

Serial and parallel search
Day/night mode, holidays
Distinctive ringing
Custom IVR recordings and routing decisions (IVR Node)

Call Redirection and Treatment

Do not disturb
Redirect on busy, timeout, always
Multiple registrations per extension
Call park, call pickup, call retrieve
Star code-based transfer
Last call return, redial
Caller-ID blocking

Languages

Multiple interface languages
Multiple audio languages
Multiple simultaneous time zones
Anonymous call intercept
Black and white list management

Security Features

HTTPS web interface
Secure provisioning
Password and PIN per extension
SSH access to the system

Mobility Support

Call twinning with cell phone
Voicemail triggers call to cell phone
Inbound call cell phone detection
Camp on from cell phone
Hot desking support

Call Supervision

Call barge in
Training mode
Listen in
Permission and license-based access

Music on Hold, Paging and Intercom

Multiple MoH sources (RTP, file, audio input)
Multiple audio paging outputs (audio output, RTP multicast)
Intercom through star code

Auto Attendant

Dual language support
Prerecorded standard destinations
Day/night mode, holidays
Dial by name
Boss/secretary function
Camp on

There is less equipment on site.
Configuration and changes are completed remotely.
You can manage many of the day to day changes using your web interface.
Flat rate calling to all of Canada and the USA eliminates long distance.
You share one infrastructure for voice and data, less installation effort.
Your warranty lasts as long as you use the hosted service.
Features such as e-mailing and cell phone integration mean less lost calls and quicker responses.
Remote offices can be fully integrated with the head office; one receptionist can serve several locations.
On the road, you can check your voice mails anywhere you have access to the internet.
Calls can be redirected on the fly, either manually or from a pre-determined schedule.
Every month’s bill is the same, no hidden charges or fees.
Need more lines or telephone set? Work is completed the same day if required, possibly without a site visit.
Where a local call can be next door or 3,000 Kilometres away.
A domain is a virtual KSU with all the options you would normally find or have access to in a Key Service Unit. It provides the line access, the voice mail, auto attendants, night answer, etc. The Call Control and feature set resides within the Domain along with normal data such as call detail records. You require a broadband connection, preferably DSL or Fibre, to provide this service on.

Claricom’s Digital Phone Systems employs a fully managed network for the
ultimate in clarity and telephony features. It is the next generation
of business telecommunications and your clients will demand it.
Lower capital expenditures
Hosted IP does away with the on-premise KSU or PBX.
We assume the risk which includes all equipment costs.
Cost of Claricom rates will be cheaper than Clients’ current monthly Telco Billing.
Reduced calling costs
Complete North America wide FREE long distance.
Web server based service changes
Complete move add and changes instantly from your office without requiring specialized resources.
Digital phone systems are customized specifically for each customer.
Network and feature upgrades are completed automatically over our managed network.
Reduce your Travel and Gas Bills
Improved employee productivity
Enhanced Client features
Online Call Detail Recording
Client audits their own systems via Web server access
Voice mail with emails notification
Reduce clients cellular costs
OPX
Off Premise Extension for key management personnel.
Work from home, make all your client lines appear at home

Professional Service Installation
Installation can be a very stressful time for any company; it is a time when anything that can go wrong will. That is why Alpha Telecom provides dedicated installation technicians to handle any VoIP service related issues that may arise.

North America's Place To Buy New & Refurbished Telephone Equipment! Norstar Meridian Nortel BCM, CallPilot 100 Voice Mail Norstar M7310 M7324 M7208 T7208 T7316 & Accessories!

Hosted PBX (Business VoIP) Solution

This high-performance, no-maintenance Hosted PBX phone system gives your small business the edge.

North America's Place To Buy New & Refurbished Telephone Equipment! *Norstar Meridian Nortel BCM, CallPilot 100 Voice Mail Norstar M7310 M7324 M7208 T7208 T7316 & Accessories!***